Securing your booking
A credit card is required to secure your festive booking. Your card
will not be charged when you confirm the booking. It is securely held
on file as security in the event of a late cancellation, reduction in
guest numbers or no-show.
Final details
Final guest numbers, menu selection and dietary requirements are
required no later than 14 days prior to your booking date. We
understand plans can change and we will always do our best to
accommodate updates. During the festive season our kitchen and
restaurant are particularly busy, so changes received with less than
14 days' notice may not always be possible.
Cancellations and changes to guest numbers
Bookings may be cancelled or guest numbers reduced up to 14 days prior
to the booking date without charge. For cancellations, reductions in
guest numbers or guests who do not attend within 14 days of the
booking, Henry and the Fox reserves the right to charge the card on
file for the pre-arranged food associated with those guests.
Timing requirements
If your group has a specific finish time, meeting schedule or other
timing requirements, we recommend arranging a meal pre-order. Please
ask your coordinator for a pre-order form. Pre-ordering helps our
kitchen plan your meals in advance and gives us the best opportunity
to meet your required timings during this busy time of year.
Dietary requirements
Please provide all dietary requirements by the 14-day deadline wherever
possible. We take dietary requirements seriously and will always do our
best to assist, but we may not be able to accommodate late dietary
requests without adequate notice.
A little flexibility goes a long way
We will work closely with you to make your festive booking run smoothly
and appreciate your help in providing final details on time.
Card authority agreed:
I understand that my card will not be charged when I confirm my booking
and will be securely held as security. I authorise Henry and the Fox to
charge the card on file for applicable pre-arranged food costs in the
event of a cancellation, reduction in guest numbers or no-show within
14 days of the booking date.
